Asiana Nail Spa - Policies To provide a high-quality experience for all our clients, we kindly ask you to review and adhere to our salon policies: 1. Appointments & Walk-Ins o We recommend scheduling an appointment to ensure availability, especially during peak hours. However, walk-ins are always welcome. o Please arrive on time for your appointment. Late arrivals may need to reschedule to avoid delays for other clients. 2. Cancellations & Rescheduling o We understand that life can be unpredictable. If you need to cancel or reschedule, please notify us at least 24 hours in advance. o No-shows or last-minute cancellations may incur a fee or impact future booking privileges. 3. Children’s Safety o For their safety and to maintain a peaceful environment, children must be supervised at all times. o We ask that only those receiving services remain in the service area. 4. Refunds & Satisfaction Guarantee o Your satisfaction is our priority! If you are unsatisfied with any service, please let us know before leaving, and we will do our best to resolve the issue. o Due to the nature of our services, we do not offer refunds. However, complimentary adjustments may be provided within 3 days of the original service. 5. Nail Repair Policy o If any nails are damaged within 3 days of service due to issues related to our work, we will fix them at no additional cost. o Beyond this period, a small repair fee may apply. 6. Health & Safety o If you are feeling unwell, please reschedule your appointment to help us maintain a healthy environment for clients and staff. o We prioritize sanitation and follow strict health and safety protocols. Thank you for choosing Asiana Nail Spa! These policies are in place to ensure a smooth, enjoyable experience for everyone.